--- title: "Ice maker not making ice" description: "Thermador ice maker not making ice — no ice, or not enough of it. The manufacturer's own figures matter here: a day from switch-on before it makes any, and…" url: "https://thermadormiami.support/symptoms/ice-maker-not-making-ice/" date_modified: "2026-08-18" Appliance type: "Built-in refrigerators & columns, Ice makers" --- # Ice maker not making ice Symptom # Thermador ice maker not making ice No ice, or not enough of it. The manufacturer’s own figures matter here: a day from switch-on before it makes any, and three days before it makes what it should. - **From $95** diagnostic, credited to the repair - **59** cities and neighborhoods covered - **OEM** parts available on order - **In writing** the price, before anything is opened ## Book a diagnostic visit Your model number and a line about what it is doing is enough to get started. Your details stay private. No spam, ever. Five ordinary causes ## What this usually turns out to be Cheapest and commonest first, which is also the order we check them in. They sit hundreds of dollars apart, and only the unit settles which one is yours. - A cube jammed in the level arm The arm that measures how full the bin is. One cube across it and the ice maker stops, believing the bin is full. ### A cube jammed in the level arm The arm that measures how full the bin is. One cube across it and the ice maker stops, believing the bin is full. - The ice shovel left in the bin Documented by the manufacturer as a cause: the sensor cannot read the level and production stops. Take it out. ### The ice shovel left in the bin Documented by the manufacturer as a cause: the sensor cannot read the level and production stops. Take it out. - A blocked or overdue filter Restricted flow means small, hollow cubes before it means none at all. [ Descaling and maintenance from $155 ](https://thermadormiami.support/services/appliance-maintenance/) ### A blocked or overdue filter Restricted flow means small, hollow cubes before it means none at all. - The freezer running too warm Ice making is the first thing to suffer when a cabinet is a few degrees off, and it is a symptom of the column rather than the ice maker. [ Condenser and fan service from $280 ](https://thermadormiami.support/services/condenser-and-fan-service/) ### The freezer running too warm Ice making is the first thing to suffer when a cabinet is a few degrees off, and it is a symptom of the column rather than the ice maker. - The fill valve or the ice maker assembly When water is not arriving at all, or ice forms and never releases. This is where the repair actually is. [ Ice maker and water repair from $155 ](https://thermadormiami.support/services/ice-maker-and-water-repair/) ### The fill valve or the ice maker assembly When water is not arriving at all, or ice forms and never releases. This is where the repair actually is. In five minutes ## Before you call anybody None of it needs tools, and all of it makes the visit shorter. - 01 Look in the bin For a jammed cube on the level arm and for the shovel left sitting in it. Both are documented causes and both are free. ### Look in the bin For a jammed cube on the level arm and for the shovel left sitting in it. Both are documented causes and both are free. - 02 Check the water first Dispenser flow, filter age, and the shut-off valve. No water in means no ice out, and that is the cheaper half of this page. ### Check the water first Dispenser flow, filter age, and the shut-off valve. No water in means no ice out, and that is the cheaper half of this page. - 03 Give it a full 72 hours If it has been switched off, moved, or recently installed. Judging it at 12 hours is the commonest mistake. ### Give it a full 72 hours If it has been switched off, moved, or recently installed. Judging it at 12 hours is the commonest mistake. - 04 Note whether it is making bad ice or no ice Small and hollow points at supply and pressure; nothing at all points at fill or harvest. ### Note whether it is making bad ice or no ice Small and hollow points at supply and pressure; nothing at all points at fill or harvest. How it shows up ## What people describe when they call - “No ice at all after a day or more” - “Much less ice than it used to make” - “Hollow or small cubes” A shortcut ## Narrow it down before anybody arrives A description of the behaviour leaves a few possible causes. A code names the subsystem before anybody opens anything, which is why it is worth photographing before it clears. If the display is showing something - [ Water filter symbol flashing Filter symbol flashing ](https://thermadormiami.support/error-codes/signal-water-filter-symbol-refrigeration/) Photograph it before it clears — codes do not wait. [ Search the full code list ](https://thermadormiami.support/error-codes/) In more detail ## About Thermador ice maker not making ice ### The documented numbers, before anything else From switch-on it can take about 24 hours to produce any ice and up to 72 hours to reach full production, which is 70 to 120 cubes a day once the cabinet is cold. A new or recently powered unit measured against that is often working correctly. ### The free causes are documented ones A cube jammed in the level arm, the ice shovel left in the bin so the sensor cannot see the level, water pressure that is too low, a freezer running warm, and simply not enough time since it was switched on. Every one of those is listed by the manufacturer as a reason for poor ice production, and every one costs nothing to check. ### When it is a repair Water not arriving at all — the fill valve or the line — or ice that forms and never releases, which is the harvest side of the assembly. Those are real jobs, and they are arrived at after the list above rather than instead of it. This article is based on: - Official manufacturer documentation - Internal repair procedures - Technician repair history - Company quality standards Before you book ## Questions about thermador ice maker not making ice The manufacturer’s figure is 70 to 120 cubes in 24 hours once the cabinet is cold, with up to 72 hours from switch-on to reach that. It is worth measuring against before assuming anything is wrong. That is water rather than ice-making: a restricted filter, a partly closed valve or low house pressure. It is the cheaper diagnosis and it is the more likely one. Check the shovel and the level arm before anything else — both get disturbed during a defrost, and both stop production completely while looking like nothing at all. Where we do it ## Across Miami-Dade, Broward, and Palm Beach Same terms everywhere we go: an on-site diagnostic first, the price agreed in writing, and the exact figure confirmed once we have seen the unit. ### [ Miami-Dade ](https://thermadormiami.support/service-area/miami-dade/) - [Aventura](https://thermadormiami.support/service-area/miami-dade/aventura/) - [Bal Harbour](https://thermadormiami.support/service-area/miami-dade/bal-harbour/) - [Bay Harbor Islands](https://thermadormiami.support/service-area/miami-dade/bay-harbor-islands/) - [Biscayne Park](https://thermadormiami.support/service-area/miami-dade/biscayne-park/) - [Coral Gables](https://thermadormiami.support/service-area/miami-dade/coral-gables/) - [Doral](https://thermadormiami.support/service-area/miami-dade/doral/) - [ 15 more places ](https://thermadormiami.support/service-area/miami-dade/) ### [ Broward ](https://thermadormiami.support/service-area/broward/) - [Cooper City](https://thermadormiami.support/service-area/broward/cooper-city/) - [Coral Springs](https://thermadormiami.support/service-area/broward/coral-springs/) - [Fort Lauderdale](https://thermadormiami.support/service-area/broward/fort-lauderdale/) - [Hallandale Beach](https://thermadormiami.support/service-area/broward/hallandale-beach/) - [Hillsboro Beach](https://thermadormiami.support/service-area/broward/hillsboro-beach/) - [Hollywood](https://thermadormiami.support/service-area/broward/hollywood/) - [ 5 more places ](https://thermadormiami.support/service-area/broward/) ### [ Palm Beach ](https://thermadormiami.support/service-area/palm-beach/) - [Boca Raton](https://thermadormiami.support/service-area/palm-beach/boca-raton/) - [Delray Beach](https://thermadormiami.support/service-area/palm-beach/delray-beach/) - [Highland Beach](https://thermadormiami.support/service-area/palm-beach/highland-beach/) - [Jupiter](https://thermadormiami.support/service-area/palm-beach/jupiter/) - [Palm Beach Gardens](https://thermadormiami.support/service-area/palm-beach/palm-beach-gardens/) - [ 2 more places ](https://thermadormiami.support/service-area/palm-beach/) Neighborhoods people ask for by name - [Brickell](https://thermadormiami.support/service-area/miami-dade/miami/brickell/) - [Coconut Grove](https://thermadormiami.support/service-area/miami-dade/miami/coconut-grove/) - [Cocoplum](https://thermadormiami.support/service-area/miami-dade/coral-gables/cocoplum/) - [Design District](https://thermadormiami.support/service-area/miami-dade/miami/design-district/) - [Gables Estates](https://thermadormiami.support/service-area/miami-dade/coral-gables/gables-estates/) - [Old Cutler](https://thermadormiami.support/service-area/miami-dade/old-cutler/) - [South of Fifth (SoFi)](https://thermadormiami.support/service-area/miami-dade/miami-beach/south-of-fifth/) - [Star Island](https://thermadormiami.support/service-area/miami-dade/miami-beach/star-island/) - [Coral Ridge](https://thermadormiami.support/service-area/broward/fort-lauderdale/coral-ridge/) - [Harbor Beach](https://thermadormiami.support/service-area/broward/fort-lauderdale/harbor-beach/) - [Harbor Islands](https://thermadormiami.support/service-area/broward/hollywood/harbor-islands/) - [Las Olas](https://thermadormiami.support/service-area/broward/fort-lauderdale/las-olas/) - [Rio Vista](https://thermadormiami.support/service-area/broward/fort-lauderdale/rio-vista/) - [Seven Isles](https://thermadormiami.support/service-area/broward/fort-lauderdale/seven-isles/) - [The Landings](https://thermadormiami.support/service-area/broward/fort-lauderdale/the-landings/) - [Admirals Cove](https://thermadormiami.support/service-area/palm-beach/jupiter/admirals-cove/) - [BallenIsles](https://thermadormiami.support/service-area/palm-beach/palm-beach-gardens/ballenisles/) - [Mirasol](https://thermadormiami.support/service-area/palm-beach/palm-beach-gardens/mirasol/) - [Royal Palm Yacht & Country Club](https://thermadormiami.support/service-area/palm-beach/boca-raton/royal-palm-yacht-and-country-club/) ## Tell us the model number and what it is doing. --- **[Read full article: Ice maker not making ice](https://thermadormiami.support/symptoms/ice-maker-not-making-ice/)**